CSO scoops Best e-Transformation award at Africa Public Service day

The Central Statistical Office (CSO) has scooped first prize for Best e-Transformation category award at the just ended 2019 Africa Public Service day commemorations.

The department participated at the road show which started on June 19 to 21, 2019 at East Park Mall in Lusaka.

Census Manager Frank Kakungu has since expressed gratitude to Minister of National Development Planning Alexander Chiteme for the unwavering support and commitment shown towards the department.

Receiving the award which includes a Trophy and Certificate, Mr Kakungu also extended his gratitude to both Permanent Secretaries Chola Chabala for Development Administration Planning (DAP) and Mushuma Mulenga for Development Corporation Monitoring and Evaluating (DC, M&E) and the entire management at the Ministry. 

He also appreciated the encouragement and advice rendered by the Acting Secretary to the Cabinet Patrick Kangwa and the Deputy Secretary and e-Government Coordinator Martine Mtonga to the 2020 Census Secretariat.

Mr. Kakungu also thanked the CSO Acting Director Goodson Sinyenga for the support and appreciated the hard work exhibited by the 2020 Census team and the entire CSO Management. 

The theme for this year’s commemorations was “The intersection of Youth Empowerment and Migration, Entrenching a Culture of Good Governance, ICT and Innovation for Inclusive Service Delivery”.

The interpretation of the theme by Census was dismantled as follows;

Youth Empowerment and Migration

As Zambia will be conducting the 2020 Census, and CSO being mandated to be the department that coordinates the statistics will for the first time conduct the Census using mobile technology

The census results will provide the following information on the youths:

  1. How many they are
  2. Where they are
  3. Who they are

Entrenching Culture of Good Governance

  1.  Planning and decision making
  2.  Policy formulation
  3. Evaluation of policies

Inclusive Service Delivery

  1. Stakeholder involvement in content determination of census and survey questionnaire
  2. Involvement of local community to participate in data collection
  3. Provision of highly disaggregated data such as by Sex, Age, Disability status
  4. Use of various forms of data dissemination to increase data access


  1. Use of cost effective methods of data collection through the use of ICT.
  1. Census results to be provided in near real time
  2. Increased Efficiency of data collection and quality of data
  3. Increased access to data
  4. Recruitment of census field staff through use of ICT
  5. Challenges emanating from use of ICT:

And Mr. Kakungu says a number of connections can be drawn from data, youth empowerment, migration, good governance and inclusiveness.

 He added that data can drive greater transparency and accountability and can lead to greater inclusion of citizens in decision-making and support innovation, both in processes of governance and delivery of public services. 

The Census Manager further explained that Civil Society Organisations can for example use data to develop social action plans and activities in communities for youth programs.

He noted that data is used to establish baselines, track success and report on results and submit the information on a regular schedule to show progress and monitor outcomes.

CSO also engaged with people from all walks of life including retired civil servants, those in active employment members of the public and pupils mostly from Nelson Mandela Secondary School in Chunga area of Lusaka.

Africa Public Service Day is an event entrenched in the African Union (AU) calendar. Zambia being a member of the AU is mandated to participate in the event.

The day originates from the conference of African Ministers for Public or Civil Service held in Tangier, Morocco in 1994. 

It was agreed at this conference that 23 June should be celebrated annually as Africa Public Service Day to recognize the value and virtue of service to the community.

The day is also used as a platform to reflect and share practical recommendations on women empowerment in public service nationally and across the continent.

It aims to discover innovations, reward excellence in the public sector, motivate public servants to further promote innovation, enhance professionalism in the public service, raise the image of public service, enhance trust in government, collect, document and share best practices for possible replication within a country as well as across the African Continent.